How your order comes to life

From the first message to a rug on your floor โ€” simple, transparent and personal.

1

Request

Pick a rug from the catalog or send us your idea for a custom design.

2

Design mock-up

Our designer draws the mock-up ($10) and refines every detail with you.

3

Price agreement

We calculate the crafting price based on size, materials and complexity, then call you to agree on everything โ€” including payment.

4

Crafting

We hand-tuft your rug and send you photos and videos of the process. Usually 7โ€“21 days.

5

Delivery

Careful packaging and worldwide shipping with a tracking number.

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Payment

After you place an order on the site, we call you to confirm the details and arrange a convenient payment method. Phone: +1 (859) 347-3528.

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Packaging

Rugs are rolled, wrapped in protective film and shipped in a rigid tube or box โ€” they arrive in perfect shape.

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Care guide

Every order comes with a care leaflet: vacuum without a beater bar, spot-clean with mild soap, no machine washing.

Ready to order your dream rug?

Call us or add items to your cart โ€” we'll get in touch and arrange everything.

+1 (859) 347-3528