From the first message to a rug on your floor — simple, transparent and personal.
Pick a rug from the catalog or send us your idea for a custom design.
Our designer draws the mock-up ($10) and refines every detail with you.
We calculate the crafting price based on size, materials and complexity, then call you to agree on everything — including payment.
We hand-tuft your rug and send you photos and videos of the process. Usually 7–21 days.
Careful packaging and worldwide shipping with a tracking number.
After you place an order on the site, we call you to confirm the details and arrange a convenient payment method. Phone: +1 (859) 347-3528.
Rugs are rolled, wrapped in protective film and shipped in a rigid tube or box — they arrive in perfect shape.
Every order comes with a care leaflet: vacuum without a beater bar, spot-clean with mild soap, no machine washing.